OCBC Bank AI Lab AI Hub
Transforming OCBC Bank into an AI-enabled organisation, AI Lab explores cases that solve banking problem statements and enhance customer journeys. AI Lab is embed AI in Core Processes. This ensures that every customer interaction is natural and personal. Human decisions made are also enhanced with machine insights. Implementing phased end-to-end pilot projects in an agile manner, they progressively test and train internal AI capabilities to learn and adapt the best model for the bank.