Lekta AI brings Customer Care into the AI era. Combining industry experience, academic research and their own technology solutions—they help customers visualize, plan and execute AI and other technology driven change that results in decreased Customer Care cost burdens, high Customer Satisfaction and growth in Sales opportunities. At Lekta AI they have developed several NLP based solutions for Enterprise, leading with their Conversational Agent platform. Moving beyond simple call routing and rigid Q&A dialogue flow, the Lekta Platform trumps traditional models utilizing their own NLP engine and cutting edge Machine Learning technology to create truly natural conversations with customers. Capable of voice and text communication through any channel (Messenger, Infoline, Webchat etc.), Multi-language capability, business insights, hassle-free integration and endless scalability.