Synthetix Company

Synthetix makes digital CX intelligent, integrated and persona with a complete platform for automated, self-service digital Customer Experience.
Synthetix is the choice of some of the world's leading brands, revolutionising online customer service one deployment at a time, creating AI-powered, cutting-edge multi-channel online customer service solutions which ensure consistent and accurate information is available via every customer touch-point.
Synthetix delivers huge productivity gains and ROI for both enterprise and SMB such as:
A reduction in support calls and e-mails to the contact centre through the use of AI-powered, automated web self-service tools on a brand's website, mobile and social platforms.
Consistent information throughout the organisation, covering every customer touch-point, including the contact centre
Reduced training times for contact centre agents and reductions in call or chat duration, achieved through real-time access to high-quality knowledge.
Technology: Chatbot & AI Assistants
Industry: Marketing & Advertising
Headquarters: Takeley, Essex, United Kingdom
Founded Date: 2001
Employees Number: 11-50
Funding Status: Undisclosed

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